Do I need a box for my Amazon return? That is a question I asked multiple times in the past couple months. Between the remodel and finding things for Emmett, I’ve had a lot more Amazon returns than normal. I think in the past 10 years, I’ve probably made less than 5 returns to Amazon. So when I was printing off 10 return labels a couple weeks ago, it was a bit against the norm.
While we do have quite a few boxes in the garage, I didn’t necessarily want to pack each item individually and drop it off at the UPS Store as I had done in the past. Because life is busy and all previous free time has turned into Emmett time. Plus, I have no idea where my packing tape is after the move.
I remembered hearing Kohl’s stores talk about how they now took Amazon returns; however, as of a couple weeks ago that wasn’t available in our area. However, there was a Hub Locker Plus just a few miles away. From things I had read, I had an idea that I wouldn’t need to bring my own packaging, but just in case I decided to try it out with two returns to start.
Our nearest Hub Locker Plus (also known as an “Amazon Drop-Off” when selecting the options in the Amazon return screen) is located in the nearby Whole Foods. These lockers are staffed so when I walked into Whole Foods I asked them how I did this whole return thing.
The label that I printed off my computer stated to tape it onto my return box which is why I was confused. Did I need to provide my own box or did they have them at the Hub Locker Plus locations? Would they just scan my item and *poof* it was returned? I had no idea.
The staff member at my Hub Locker Plus pointed me to the “return center” section of the locker area. They had a table set up with various clear bag sizes, tape, and a drop box for the packaged items.
There are 4 different bag sizes from small to extra large. I did notice that they really point people into the small to large bags as I didn’t see the XL until after I crammed an item into a large bag. If you have a rather large item, these bags might not be the best option for you. The item I was trying to cram into a large box was roughly 12x10x3 inches.
The label that I printed at home included two pieces. One with the shipping information and then a secondary barcode to include inside the package in case the item and box get separated. I ripped off the lower barcode for inside the package and then used the provided tape to adhere the shipping label portion to the clear bag.
Once the bag was sealed, I dropped it in the package drop. A couple hours later, I got an email stating that my return had been received and that it would soon be processed. A few days later, my account (or credit card) was credited based on whatever I selected during the return process.
One additional advantage to returning at my local Hub Locker Plus was that it didn’t have any additional cost so I was able to get 100% of my purchase price returned.
Now I don’t plan on making so many Amazon returns a habit, but it is nice to know how easy it can be if I need to do a return in the future.